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School transport management for Uganda

Orca is the system schools and transport companies use to run pickup, track buses, and make sure every child goes home with the right person.

Parents see the queue and get a confirmation when their child is collected. Schools keep a record of every pickup. Transport companies manage fleets, drivers, and multi-school routes. It works by app, WhatsApp, and SMS β€” even on slow networks.

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A pickup queue that runs itself

Parents check in when they arrive. Gate staff see who is next, who is waiting, and who has already been collected. No more shouting across the car park.

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Every child goes home safely

Before a child leaves, the system confirms the person collecting them is on the approved list. The parent gets a notification the moment it happens.

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Parents see where the bus is

Instead of calling the school to ask "where is the bus?", parents open the app and watch it move in real time.

Afternoon Pickup QueueLIVE
EA
Emma Akinyi
Grade 4B
ARRIVING
~2 min
DO
David Ochieng
Grade 2A
READY
At gate
AN
Amara Nakato
Grade 6
COLLECTED
Confirmed
3 children in queue - Gate A
Verify next
Mother and child, Kampala Uganda
Happy mother and child
School girl in uniform

The 3pm problem

This is what happens every school day without a system

Without Orca
  • βœ•Parents queue up at the gate with no idea who is ahead of them or how long they will wait.
  • βœ•Gate staff hold paper lists and shout names across a noisy car park.
  • βœ•A parent sends a driver you have never met. Nobody knows if that is allowed.
  • βœ•Someone calls the school office asking "has my child left yet?" β€” and nobody can check quickly.
  • βœ•A child gets into the wrong car because nobody verified who was collecting them.
  • βœ•At the end of the day, there is no record of who picked up which child and when.
With Orca
  • βœ“Parents see their queue position and estimated wait time before they even leave home.
  • βœ“Gate staff see a live screen showing who is arriving, who is ready, and who is next.
  • βœ“Only approved guardians appear in the system. Anyone else is flagged before they reach the gate.
  • βœ“Parents get a push notification or WhatsApp message the moment their child is collected.
  • βœ“The system checks identity by PIN, QR code, or NFC card before any child is released.
  • βœ“Every pickup is logged with the child's name, the guardian's name, and the exact time.

Who this is for

Built for every person involved in getting children home

If you run a school, work at the gate, drive a school bus, or pick up a child β€” Orca replaces the chaos with a clear process.

School owners and heads

See everything happening at the gate, on the bus, and across every campus from one dashboard. Know which children are still waiting and which have left.

Gate staff

Stop guessing. See the live queue, verify the guardian, release the child, and move to the next one β€” all from a tablet or phone.

Parents

Check in from your phone, see when your child is ready, and get a confirmation the moment they are collected. No more calling the school.

Drivers and transport teams

Follow the route, see which students are on board, get updates when stops change, and confirm arrivals β€” all in one place.

Transport companies

Manage your fleet, drivers, and routes across multiple schools. See live vehicle positions, optimize multi-stop routes with OSRM, and handle billing β€” all from one dashboard.

How it works

Running. In three steps.

01

Register your school

Add your campus, staff, students, vehicles, and parent contacts. Takes about 15 minutes for a school of 100.

02

Parents sign up

Send parents a link. They download the app, confirm their details, and are ready to use it the next school day.

03

Use it every day

At 3pm, parents check in. Gate staff see the queue. Buses are tracked. Handoffs are verified. The record keeps itself.

What you get

Six things that solve the daily problems

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Live pickup queue

Parents check in when they arrive. Gate staff see the queue in order, who has been waiting longest, and who to call next.

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Verified child handoffs

Before any child leaves, the system confirms the adult collecting them is on the approved list. Works by PIN, QR code, or NFC card.

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Live school bus tracking

Parents and school staff see the bus on a map in real time. No more "where is the bus?" phone calls.

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Messages that actually arrive

Send pickup updates, route changes, and alerts by app, WhatsApp, or SMS. Parents get them even when internet is poor.

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A clean daily record

Every pickup, every handoff, every bus arrival is logged automatically. Export reports for any day, week, or term.

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Approved guardian lists

Define exactly who can collect each child. The system checks this before every pickup β€” no exceptions, no guessing.

What changes in the first week

Schools that switch notice the difference by Friday

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The gate is calmer
Children are called in order. Staff are not shouting names or arguing about who is next.
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Parents stop calling
They get a notification before they have time to worry. The question "has my child left?" disappears.
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You have proof of every pickup
If a parent says "I never collected my child", you can show the exact time, the guardian name, and the verification method.
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It works when the internet does not
WhatsApp and SMS keep everything running even when the connection drops. Gate staff can queue offline and sync later.
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Staff learn it in one session
The workflow is obvious. Gate staff use it on day one. Parents figure it out in two minutes.
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No special hardware needed
Gate staff use any Android tablet or phone. Parents use the phone they already have. Add NFC readers later if you want.

Why schools choose Orca

Built for Uganda. Works on day one.

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Set up in an afternoon
Register your school, add students, and invite parents. No consultants, no implementation project, no months of setup.
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Your data stays private
Student records and pickup logs are stored securely. Only authorised staff can see them. Export anytime.
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Works on any phone
Gate staff use a basic Android tablet. Parents use whatever phone they own. No app store requirements.
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Made for slow connections
WhatsApp and SMS keep the system useful when internet is weak. Gate staff can work offline and sync when connected.

Questions? Email us at orca@backspace.ug.

Pricing

Start free. Pay when you are ready.

Start with the free plan and upgrade when your school needs more. All paid plans are billed per term. No hidden fees, no contracts.

Free
UGX 0forever
  • βœ“Gate check-in and live queue
  • βœ“Parent mobile app
  • βœ“Push notifications
  • βœ“1 campus, up to 100 children
  • βœ“1 admin user
Current plan
Trial
Free14 days
  • βœ“All features unlocked
  • βœ“1 campus
  • βœ“50 children
  • βœ“No credit card required
Contact us
Premium
UGX 875,000/ term
  • βœ“Everything in Standard
  • βœ“Multiple campuses
  • βœ“NFC and RFID hardware
  • βœ“Orca Rider on-demand transport
  • βœ“Priority support
Contact us
Enterprise
UGX 1,500,000/ term
  • βœ“Everything in Premium
  • βœ“Dedicated onboarding
  • βœ“SLA support
  • βœ“Custom integrations
  • βœ“Multiple campuses
Talk to us

Ready to fix pickup at your school?

Set up in minutes. Use it free. See the queue, the tracking, and the handoff record working on the first day.

Already using Orca? Sign in to your dashboard β†’

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